Job Summary:
We are seeking an experienced and highly motivated E-commerce Manager to join our team. As an E-commerce Manager, you will be responsible for overseeing all aspects of our fulfillment department
Responsibilities:
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- Educate team on Distribution Center guiding principles, and strategy
- Develop and maintain knowledge of fulfillment processes, quality control, inventory control, and techniques for maximizing productivity
- Assist in maintaining appropriate standards, and evaluating operational performance in the areas of responsibility
- Ensure all client metrics are consistently met or exceeded
- Lead the team to operate efficiently so that fulfillment processes meet or exceed minimum productivity standards on a daily, weekly, and monthly basis
- Manage work assignments of team members to maximize productivity
- Ensure nonbillable team member hours are managed to a minimum
- Actively engage with Sr. Leadership Team to develop and execute daily plans to ensure minimum productivity standards are exceeded
- Communicate any issues /concerns to the Sr leadership in a timely manner and actively participate in developing a plan and corrective action
- Reinforce a culture focused on collaboration, positivity and safety throughout the facility
- Communicate clearly, professionally, and concisely with all audiences; keep others informed and listen carefully to input and feedback
- Ensure safe and efficient use and maintenance of facility equipment
- Ensure team members are current in People and Tasks (PaT) tasks and training
- Reinforce safety and cleaning schedules that ensure the facility complies with corporate, OSHA and company Safety standards/policies
- Ensure supplies needed to operate the business are monitored and adjusted appropriately
- Actively identify areas for improvement and make recommendations
- Educate team and assist in the implementation of Lean principles to drive efficiency and quality into processes
- Actively lead and or participate in root-cause problem-solving to drive process improvement
- Ensure distribution center team members operate in an efficient, productive, accurate and professional manner
- Maintain proper staffing levels, staff schedules, oversee hourly staff training; Plan staffing needs based on projected projects and volume
- Maintain a constant presence in the work area to support and lead warehouse staff
- Ensure integrity and discretion when handling sensitive and confidential information
- Participate in the recruitment, selection, and alignment of qualified and diverse talent
- Develop people to meet both their career goals and the organization's goals
- Encourage employee feedback and a culture of “Raising Your Hand” to maintain a trusting and inclusive environment of open two-way communication, inclusivity, collaboration, and continuous improvement
- Other duties or responsibilities as assigned according to the team and/or country-specific requirement
Qualifications:
- Strong project management skills with the ability to prioritize tasks and meet deadlines
- Strong verbal and written communication skills
- Detail-oriented with a focus on accuracy and quality
- Excellent analytical skills with the ability to interpret data and make data-driven decisions
- Strong Excel knowledge
- Minimum 5 years of warehouse management experience
- Knowledge of efficient and safe warehousing practices
- Experience in implementing Lean processes
- Strong computer skills
- Ability to occasionally lift up to 50lbs (as needed)
- Ability to interact effectively with all levels of the organization
- Proven ability to effectively communicate information and/or instructions
- Strong team-building skills
- Be able to provide detailed, goal-oriented, accurate, and organized results under pressure
- Values and encourages a diverse and inclusive work environment
We offer competitive compensation packages including benefits such as health insurance, retirement plans, paid time off, and opportunities for career advancement. If you are a results-driven individual with a passion for e-commerce and a desire to make a significant impact, we would love to hear from you.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Pleasant Grove, UT 84062 (Required)
Ability to Relocate:
- Pleasant Grove, UT 84062: Relocate before starting work (Required)
Work Location: In person