Job Summary:
We are seeking a highly organized and detail-oriented Dispatch Manager to join our team. The Dispatch Manager will be responsible for overseeing the transportation planning and dispatching operations to ensure efficient and timely delivery of goods. The ideal candidate will have experience in dispatching, transportation planning, and utilizing transportation management systems.

Essential Job Functions:

· Responsible for ensuring that drivers and vehicles are routed efficiently and dispatched in accordance with the daily delivery schedule

· Responsible for tracking all vehicles through GPS system to ensure drivers are; on course for their route, how far each driver is within their route and monitor the driver’s progress daily

· Ensures that vehicle and load safety inspections are completed and documented daily

· Accountable for maintaining consistent and accurate communication with all drivers, and management

· Properly complete delivery manifests and provide directions to drivers, as requested

· Communicates with motor freight lines to ensure direct shipments are received/delivered in a timely manner and integrated into the current work schedule

· Communicates with Sales department employees and customers in a professional manner. Expertly

defuses complaints and finds solutions to achieve customer satisfaction

· Responsible for supervising afternoon crew; loading correct materials on the designated truck

· Responsible for coordinating and leading semi-annual driver safety meetings

· Assign additional tasks, as needed, to drivers who have completed deliveries for the day

· Maintain a professional atmosphere by ensuring dispatch area is clean and orderly

· Maintain DOT compliance records in coordination with HR to include, but not limited to; DOT, IFTA, vehicle maintenance inspections, MTR’s, random drug screening, and process delivery tickets

· Responsible for closing and securing the facility

· Assists in recruitment of new drivers, performs road tests, and ensures drivers follow DOT compliance rules.

· Ensure you’re practicing safety and wearing proper PPE while performing the above duties

· Map reading skills and/or programs, GPS capabilities and knowledge of Mid-Atlantic region

Other Responsibilities:

· Adhere to and promotes all company policies and procedures

· Perform other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Intermediate computer skills; E-mail, order processing, inventory, Epicor Solar Eclipse or other WMS software.

Certificates and Licenses: Forklift, Valid Driver’s License, CDL a plus

Supervisory Responsibilities:

Indirectly supervises Truck drivers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; Makes sure all trucks are loaded and ready to go out at the start of the next business day. Plans and maps where the drivers will be delivering the orders for our customers. Make sure all trucks are accounted for at the end of the business day. Checks all trucks for any damage caused that day and filled with gas. Addresses complaints and resolves problems.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally exposed to outside weather conditions. The noise level in the environment is quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms. Required to lift to 100 pounds.

If you are a highly motivated individual with excellent communication skills and a passion for transportation planning and dispatching, we would love to hear from you. Apply today to join our team as a Dispatch Manager.

Job Type: Full-time

Pay: $48,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Baltimore, MD 21224: Relocate before starting work (Required)

Work Location: In person