We are looking for a reliable Delivery Driver who prioritizes customer satisfaction and transporting items in a safe, timely manner. The Delivery Driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client.

Responsibilities include:

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.

Requirements:

• Valid driver's license
• Clean driving record
• OLCC permit
• Strong time management and customer service skills.
• Ability to walk, drive, and lift and carry heavy items for extended periods.
• Attention to detail.
• One year of experience driving a van or truck preferred

Please send us your cover letter, CV and answers to the following question:

Tell us about a time when you had to deal with an unreasonable customer and how you handled the situation.

What does good customer service mean to you? And tell us about a time when you received great customer service.

Can you tell me about a situation with a customer when there wasn’t a clear policy to use, and you needed to make a judgement call? How did you approach your decision, and what happened?

Can you tell me about a time when you were proud of the level of service you gave a customer?

Can you tell me about a time when you needed to convince a customer or a teammate to change the way they were working (e.g., adopt a new procedure or modify their language), and how you went about that?

Have you ever bent the rules in assisting a customer? Tell me the situation and the outcome.

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Delivery Location Type:

• Commercial

Vehicle Provided:

• Yes

Work Remotely

• No

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday

Experience level:

• 1 year

Education:

• High school or equivalent (Preferred)

Experience:

• Driving: 1 year (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road