Position Description

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed. Employees are encouraged and expected to share the Gospel as opportunities arise.

Key Area: Database Management

• Review and monitor all data entry, ensuring accurate recording of all items including gift coding/designations, matching company status, and other special handling items.
• Manage the lockbox process to ensure all information has been scanned into the system accurately.
• Maintain the gift entry procedure manual and identify methods for improvements.
• Respond to inquiries, research, and resolve problems related to department transactions, serve as the liaison to the accounting team when necessary.
• Understand the needs and expectations of the accounting and fund development departments, and ensure data is compliant with audit needs.

Key Area: Organizational and Time Management

• Order, prioritize, and direct department workflow to achieve required results within defined time frames.
• Adapt to varying pace, tasks, and quantity while consistently producing required results.
• Complete department workload requirements in a changing environment, while maintaining a high degree of accuracy, organization, and attention to detail.
• Initiate and complete reporting and database maintenance tasks
• Identify and resolve inaccuracies on an ongoing basis.

Key Area: Communication and Relationship Management

• Good communication skills, both verbally and in writing, are important for handling constituent and vendor requests through various channels, including mail, email, in-person, and over the phone.
• Maintain professionalism, thankfulness, and a positive outlook when interacting with constituents and vendors.

REPORTING RELATIONSHIPS:

This position supervises employees in the Donor Services department and maintains oversight of other staff when accessing the donor database.

MINIMUM QUALIFICATIONS:

Education/Experience:

• Bachelor's degree or equivalent combination of education, training, and/or experience
• Previous experience in database management preferred

Technical/Software Knowledge:

• Advanced Proficiency in Microsoft office, including Excel, Outlook, and Word.
• Previous experience in donor software and data analysis.

Mission Alignment:

• Belief in the inerrancy of the Holy Bible
• Alignment with WM values
• Adherence to WM Employee Policies

Physical Requirements: To perform the essential job functions of this position, a candidate must be able to:

• Type and operate standard office equipment.
• Perform normal business activities.
• Work in an office setting exclusively on a computer.
• Occasionally lift products and supplies up to 35 pounds.

Other Requirements for Employment

• This is a full-time 40-hour position. Typical work hours will be from 8 a.m. to 5 p.m. but must be willing to work a flexible schedule including nights, weekends, and some holidays. Position is eligible for hybrid work with a minimum of 2 days on site per week.
• Travel is primarily local during a business day with travel to WM Bloomington facilities as required. Additional travel to special event locations may be necessary as job duties demand.
• Conflict of Interest Policy and Confidentiality Policy
• Post-offer acceptable background check required for all positions.
• All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.

Disclaimer: Although WMM has attempted to accurately and thoroughly describe this position, WMM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WMM, at any time, with or without advance notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.