• Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages.
• Reports directly to the General Manager

Primary Responsibilities

• The acquisition and maintenance of customers.
• Immediate contact of all customers who have not renewed their lease agreements.
• Supervise, develop and schedule the activities of the Account Advisers.
• Act as counselor who resells the benefits of timely lease agreement renewal payments.
• Review and close lease agreements with customers.
• Monitor and recommend payment frequency changes to the GM.
• Document all customer promises and update customer information in store computer system.

Position Requirements

• Position routinely requires lifting, loading and "dollying" merchandise 50-300 pounds.
• Good communication and interpersonal relationship skills.
• Excellent telephone etiquette and skills.
• Good organizational skills.
• Professional appearance.
• Good driving skills.

Job Type: Full-time

Pay: $11.00 - $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person