We are a property management organization who specializes in managing multi-family communities for our clients in the States of Tennessee, Kentucky, and Georgia. We strive each day to enrich the lives of our employees, clients, and communities by living our core values of community, teamwork, integrity, performance, continuous improvement, balance, compassion and most importantly - we have fun doing it!

Our Training and Development team is the frontline leaders of Volunteer Properties that keeps our teams motivated, knowledgeable, and passionate experts in our industry. They exemplify our core values and are a key component in our drive to be the best in the industry.

The Corporate Trainer will be responsible for developing, implementing, and delivering training programs tailored to the needs of our property management professionals. This individual will play a critical role in ensuring that our team members possess the knowledge, skills, and expertise necessary to excel in their roles and deliver exceptional service to our clients.

Key Responsibilities:

• Develop and update training materials, including manuals, presentations, and online resources, to support various aspects of property management operations.
• Design and deliver engaging and interactive training sessions, workshops, and seminars for property management staff at all levels.
• Conduct needs assessments to identify training gaps and opportunities for skill enhancement within the organization.
• Collaborate with Director of Operations to customize training programs based on specific job roles and responsibilities.
• Evaluate the effectiveness of training initiatives through participant feedback, performance metrics, and other relevant measures.
• Provide one-on-one coaching and support to employees to reinforce learning and address individual development needs.
• Stay aware of industry trends, best practices, and regulatory requirements related to property management and integrate relevant content into training programs.
• Maintain accurate records of training activities, attendance, and certifications for compliance and reporting purposes.
• Assign and monitor training sessions as assigned by Performance Improvement Plans in the corrective action process.
• Collaborate with Regional Community Managers to assess and address training needs for team members in their respective regions and schedule group training, as necessary.
• Complete special projects and tasks as assigned by direct supervisor.
• Continuously seek opportunities to enhance the quality and impact of training initiatives through innovation and continuous improvement.
• Travel to properties as needed.

Qualifications:

• Proven experience as a corporate trainer, preferably in the property management or real estate industry.
• Strong understanding of property management principles, practices, and regulations.
• Excellent communication, presentation, and facilitation skills.
• Ability to effectively engage diverse audiences and adapt training approaches to meet different learning styles.
• Demonstrated proficiency in instructional design and curriculum development.
• Exceptional organizational and project management abilities.
• High level of professionalism, integrity, and discretion.
• Certification in training and development (e.g., CPLP, CPTM) is a plus.

If you are a proactive individual who is passionate about providing excellent administrative support, we encourage you to apply for this position.

We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. Our organization prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at Volunteer Properties are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran, or disability status, or any other status protected by the laws or regulations in the locations where we operate.