A software development company is looking for a great, long-term API Technical Writer to work on the world’s most trusted route optimization software. It helps any businesses visit, coordinate, optimize, and dispatch people to multiple physical locations per day using route optimization, mapping, navigation, and much more.

The company is powered entirely by proprietary cloud-optimized algorithms, hosted on massively scalable high-performance computing infrastructure, which runs 24/7/365 as a mission critical non-stop platform.

We’ve invested heavily in building a robust deployment and continuous development infrastructure so that we can achieve better results together.

Depending on your team, you may develop low latency high-complex algorithms, or regularly interact with large multi-terabyte data warehouses, in-memory databases processing hundreds of millions of requests per day with tens of billions of objects. You’ll help create and run hundreds of microservices used billions of times a month.

If you want to level up your technical skills and join an elite team of high performers, using exclusively only the best-of-the-best technologies, then you need to seriously consider joining the team.

As an API Technical Writer, you will play a crucial role in creating clear, concise, and comprehensive Technical Documentation. Your documentation will be essential in assisting developers, partners, and customers in effectively understanding, integrating, and utilizing API.

The first and most important project is to analyze and improve our existing API documentation. After that, there will be opportunities to continue our collaboration as a Technical Writer on other projects.

As an API Technical Writer you will:

• Create and maintain high-quality API documentation, including reference guides, developer guides, tutorials, sample code examples, and similar documentation.
• Improve existing API documentation and ensure that it adheres to the company's style guidelines, is user-friendly, and follows industry best practices (examples will be provided).
• Collaborate with development teams to gather technical information and specifications needed for accurate API documentation.
• Keep the API documentation up-to-date with the latest API releases, changes, and improvements.
• Contribute to API release notes, communicating changes, enhancements, and bug fixes to developers and stakeholders.

Requirements:

• Proven experience of 5+ years as a Technical Writer, with a focus on API documentation.
• Proven experience using such tools as Jira, Confluence, Swagger, OpenAPI, Postman, ReadMe, Lucidchart, Google Workspace tools, and similar.
• Strong understanding of APIs, RESTful web services, and programming concepts with respective proven experience.
• Experience creating training manuals, instructional materials, video tutorials, and other types of learning content.
• Proficiency in writing clear, concise, and well-structured technical documentation.
• Attention to detail and a commitment to delivering accurate and user-friendly documentation.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

Nice to have:

• Experience with markup languages (e.i., Markdown), version control systems (e.i., Git), and documentation formatting tools.
• Experience in software development or exposure to coding languages (e.i., Python, PHP, etc.).

Benefits:

• Semi-flexible working hours;
• Completely remote work;
• Interesting projects to work on;
• Exposure to a variety of industries and technologies;
• Paid vacations.

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