ANIMAL SERVICES OFFICER

Full-time 5 months ago
Employment Information

Description

Hiring Range: $19.71 - $23.66 Per Hour
New animal shelter scheduled to open in September of 2024!

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed in this position. However, incumbent(s) may not be required to perform all duties in this description and/or may be required to perform position-related tasks other than those specifically listed in this description. This position description does not constitute an employment agreement between the city and employee and is subject to change at any time by the city as the needs of the city and requirements of the job change.

Summary:
Performs tasks related to protecting public health and safety by responding to and investigating animal related issues and enforcing local and state laws related to animals. Assists in the operation and maintenance of the animal services facility, including adoption, cleaning, and providing animal care.

This work is performed under general supervision – the incumbent is assigned duties according to specified procedures and receives general instruction; work is reviewed through observation, completion of assigned duties, and review of results achieved.

Examples of Duties

ESSENTIAL FUNCTIONS:

NOTE:
The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position or to reasonably accommodate individuals with disabilities.

Responsible for enforcing animal related city ordinances and state laws throughout the community, providing care for animals, and adoption assistance to customers at the animal shelter

Responds to citizens’ requests for service and complaints; mediates low and mid-level customer/citizen complaints.

Snares or traps animals with net, rope, catchpole, traps, dart gun, or other devices; secures animal in the truck; removes an animal from truck to shelter cage or other enclosure.

Conducts inspections by patrolling the city for animal violations, investigating bites, cruelty/neglect or other animal complaints, issues citations according to established guidelines.

Completes administrative duties by answering phone calls; provides information to public and other departments as requested; compiles various reports; completes documents, forms, and reports, and maintain records.

Provides emergency callback after-hours 24 hours a day, 365 days a year including weekends & holidays.

Provides educational materials to citizens on licensing, care and control of animals and speaks to the community about animal services including maintaining daily contact with various area rescue organizations and volunteer groups.

Maintains animal holding facility, grounds, vehicle, and equipment in accordance with state and city regulations; cleans and disinfects kennels and holding areas.

Administer animal injections which include humane euthanasia.

Examines captured animals for injuries, performs minor medical treatment, administers injections, and
delivers injured animals to veterinarians for medical treatment
Attends court and provides testimony regarding animal citations and fines as needed.
Assists Police Department as requested.

Performs other related duties as assigned.

Typical Qualifications

High School diploma or equivalent, and one (1) year of experience working directly with animals or equivalent combination of education and experience.

LICENSES AND CERTIFICATIONS:

Valid Texas Driver License at the time of hire.

Possession of, or ability to obtain Texas Department of State Health Services Animal Control Officer Basic Certification within six months of hire.

Possession of, or ability to obtain Texas Department of State Health Services Basic Euthanasia Certification within six months of hire.

Supplemental Information

Knowledge of operations and services of an animal control program including proper care for animals and use of related tools and equipment.

Knowledge of safety precautions for animal confinement and care and related chemicals, supplies and equipment.

Knowledge of computer hardware and software, including Microsoft Outlook, Word and Excel.

Skill in the safe use of animal capture equipment, tranquilizer gun, leashes, traps, and related equipment following established methods, efficiently and according to established procedures.

Skill in following best practices for safe animal handling during collection, impound, transportation, quarantine, euthanasia, and disposal.

Skill in effective oral and written communication.

Ability to understand and follow oral and written instructions and keep accurate records.

Ability to provide educational presentations to schools and civic groups

Ability to operate animal control vehicles throughout the City and use radio equipment.

Ability to provide exceptional customer service and respond to customer inquiries and concerns.

Ability to establish and maintain effective relationships with employees, supervisors, city officials, and the general public.

Ability to communicate information tactfully and impartially, both in person and in writing with all staff, city officials, and the general public.

Ability to work a flexible schedule including 10-hour shifts, nights, weekends, holidays, call outs, and overtime as required.


BENEFITS AVAILABLE TO CITY EMPLOYEES

It's good to know about the extras that make it all worthwhile. In addition to being a great place to work, we offer a full complement of benefits.

Health Insurance - The City provides health insurance four plan options for employee and dependents. Employee premiums for the HDHP- HSA plan are 100% paid by the City. The PPO plan premiums for employee coverage are $25 per month or $15 per month, depending on which one you choose. The City contributes 35% toward dependent health coverage.

Dental Insurance - The City also provides employee and dependent dental insurance coverage. You have two plans to choose from. Employee premiums are 100% paid by the City for the base plan. The City contributes $50 per month toward the cost of dependent dental coverage.

Short-term Disability - Paid by the City; providing up to 60% of salary for qualifying employees after the employee has been off work for 6 days.

Long-term Disability - Paid by the City; providing up to 60% of salary for qualifying employees after 90-day elimination period.

Life Insurance - The City provides life insurance at no cost to employees at one times the annual salary up to $50,000. Additional life insurance may be purchased for the employee and his/her dependents at a reasonable cost that varies based upon employee age.

Supplemental Insurance - Supplemental insurance is available for purchase for Short-term Disability; Accident Insurance; Cancer Insurance; Heart/Stroke Insurance; and Universal Life Insurance.

Retirement - (TMRS) Employee contributes 7% with funds matched 2:1 at retirement. Retire at age 60 with 5 years of creditable service; or any age with 20 years of creditable service.

Deferred Compensation - Employee contributes up to 25% of his/her salary for long-term tax-deferred savings.

Social Security/Medicare - Social Security is withheld from employee paychecks in the amount of 6.2%; Medicare is withheld at the rate of 1.45%.

Employee Assistance Program (EAP) - Paid by the City.

Longevity Pay - $4/month for each month of service after one full year of completed service.

Incentive Pay - Varies based on approved certifications.
Bilingual Pay -$25 per month for the proven ability to read, write and speak another language.

Tuition Reimbursement - Up to $5,250 annually.

Vacation Leave
Vacation leave will be provided to all eligible employees on the first pay check following the date of hire and on the first pay check in January of each calendar year, as follows:

Part-Time Employees (Regularly scheduled 20-29 hours per week)
Date of Hire 30 hours
1+ years 60 hours

Full-Time Employees (40 hours week/80 hours per pay period)
Date of Hire 50 hours
1-4 years 100 hours
5-9 years 140 hours
10-14 years 160 hours
15+ years 200 hours

Sworn Fire Employees (24-hour shifts/56 hours per week)
Date of Hire 70 hours
1-4 years 140 hours
5-9 years 196 hours
10-14 years 224 hours
15+ years 280 hours


Sick Leave
Sick leave will be provided to all eligible employees on the first pay check following the date of hire and on the first pay check in January of each calendar year, as follows:

Part-Time Employees (Regularly scheduled 20-29 hours per week)
Date of Hire 10 hours
1+ years 20 hours

Full-Time Employees (40 hours week/80 hours per pay period)
Date of Hire 40 hours
1+ years 100 hours

Sworn Fire Employees (24-hour shifts/56 hours per week)
Date of Hire 56 hours
1+ years 140 hours

Personal Leave - Four days per fiscal year (Four-12 hour shifts for Fire Shift Personnel).

Bereavement Leave - Up to three days for the death of an immediate family member (Three-12 hour shifts for Fire Shift Personnel).

Family Care Leave - Full-time regular employees employed by the City for a minimum of 12 months who need to take leave for the birth, placement or adoption of a child, to provide medical care for their child or spouse due to a serious health condition, or to provide elder care to their own parent/step-parent and/or their spouse’s parent/step-parent may be eligible to request Family Care Leave.

Qualified employees will receive a bank of Family Care Leave when the request is approved. This bank will be equivalent to six work weeks, or 240 hours for 40 hour per week/80 hours per pay period employees and 336 hours for Sworn Fire personnel. If an employee does not use the entire six weeks during the six months following the first day of absence, the bank will be zeroed out.

Paid Holidays - 12 holidays per year (Ten-12 hour shifts for Fire Shift Personnel).

Disclaimer: The benefits described herein are for illustrative purposes only. In case of a conflict between the information on this page and the actual plan documents, insurance contracts and/or policies, the plan documents, insurance contracts and/or policies will govern. The City of Sachse reserves the right to change or terminate benefits at any time. The benefits included herein should not be interpreted as a guarantee of future benefits.

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