Location
Dearing, GA 30808, Dearing, United States of America
Responsibilities:
Logistics Operations Management:
Exemplify our core values of:
Work until the job is done right
Be a team player
Serve
Own it
Lead, Manage, and hold Accountable all aspects of the department and help senior leadership grow the company and the people
Oversee the scheduling and logistics of inbound and outbound plant deliveries, pickups, and customer orders
Develop and implement operational policies, procedures, and standards to ensure efficient and effective operations. Monitor inventory levels of supplies and capacity of the team.
Understand MNI quality and safety goals
Manage the CC rack Depot
Supervise the shipping department and tag and label department
Implement quality control measures to ensure the health, vitality, and appearance of all nursery stock leaving the property and coming in.
Ensure transportation assets are maintained.
Staff Management and Training:
Recruit, hire, and train staff
Provide leadership, guidance, and support to staff to foster a safe, positive and productive work environment
Schedule and allocate tasks to ensure efficient utilization of labor resources.
Conduct performance evaluations and provide feedback, coaching, and development opportunities to staff
Customer Service and Sales Support:
Provide exceptional customer service delivering the right plant, at the right time, to the right place.
Address customer delivery inquiries, concerns, and complaints in a timely and professional manner
Collaborate with sales and marketing teams to promote nursery products and services and drive sales growth
Monitor customer feedback and satisfaction levels to identify areas for improvement and implement corrective actions
Work with the production team to positively impact the company
Health and Safety Compliance:
Ensure compliance with all health and safety regulations and standards applicable to MNI operations
Conduct regular inspections and audits to identify and mitigate safety hazards and risks and to keep the area tidy
Implement safety training programs and procedures to promote a culture of safety awareness and compliance among staff
Qualifications:
Bachelor’s degree in Horticulture, Agriculture, Business Administration, or related field preferred
Proven experience in nursery operations management (5+ years), preferably in a leadership role
Forklift experience strongly preferred
CDL a plus
Excellent leadership, communication, and interpersonal skills
Ability to effectively manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite
Flexibility to work weekends, and extended hours as needed